Two ways to deploy your bot
AnsrNow gives you two ways to make your bot available to visitors:
- Embeddable chat widget — A floating chat button that appears on your website. Visitors click it to open a chat window without leaving the page.
- Standalone chat page — A dedicated full-page chat at a shareable URL like
app.ansrnow.com/chat/YOUR_BOT_TOKEN. Great for sharing on social media, in emails, or as a direct link.
Chat widget
The chat widget is a small floating button (usually in the bottom-right corner) that opens a chat window when clicked.
Features:
- Appears on every page where the embed script is installed
- Opens as a popup over your existing page content
- On mobile devices, the widget goes full screen for the best experience
- Visitors can close and reopen the chat — their conversation is preserved
- Uses your bot's configured primary color for the header and button
Widget configuration:
You can customize the widget from your bot's settings:
- Primary color — The color of the chat header and send button. Defaults to blue (#2563eb).
- Show branding — Toggle the "Powered by AnsrNow" badge. Pro plan users can remove it.
Standalone chat page
Each bot has a shareable chat page at:
https://app.ansrnow.com/chat/YOUR_BOT_TOKEN
This is a full-page chat experience — no embed code needed. Use it when you want to:
- Share a direct link to your bot via email, social media, or messaging apps
- Add a "Chat with us" link in your email signature
- Provide support without embedding anything on your website
- Test your bot before adding the widget to your site
The standalone page is available on the Pro plan.
Visitor info collection
Both the widget and standalone page include an optional pre-chat form that asks visitors for their name and email before starting a conversation. Visitors can also skip it and start chatting right away.
When a visitor provides their email:
- It appears in the conversation detail in your dashboard
- If the bot can't answer and needs to hand off, it automatically emails your support team with the full conversation transcript
- The visitor is CC'd on the handoff email so they have a record too
The bot is also configured to gently ask for the visitor's email during the conversation if they haven't provided it yet.
Conversation history
Conversations are tied to the visitor's browser session. If a visitor returns to your site, they'll see their previous messages. The session is stored in the browser's local storage, so clearing browser data will start a new conversation.
Viewing conversations
All conversations are visible in your AnsrNow dashboard under the Conversations tab for each bot. You can see:
- Visitor name and email (if provided)
- The page URL where the conversation started
- Full message transcript with timestamps
- Conversation status (active or ended)
You can also export any conversation as a plain text file for your records.
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